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New CRM fresh on global market

Tired of having to cobble together systems for its sales reps, SaaS business Freshdesk set about creating its own CRM system for ‘high velocity sales teams’… Originally the creators of the eponymous customer support SaaS product, Freshdesk has responded to its sales team and customer needs, this week launching

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Equip your salespeople for on-the-road success

Evidence shows that the ‘hard sell’ does not generate loyalty, but a good experience does. The experts at MYOB discuss what salespeople need to achieve this… As business people we want to maximise our profits, as customers we want a brilliant and personalised purchasing experience, so it

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Top reasons for buying a CRM

If you care about your revenue line, you should invest in the right customer relationship management (CRM) software. It can help you understand, anticipate and respond to your customer’s needs in a way that delivers real value to them and to your business. A CRM system can

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