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Why it pays to focus on process

For more than a decade business surveys and management text books have identified strategy execution as the number one challenge facing CEOs. The problem isn’t the quality of management strategies, says Ivan Seselj. It is the difficulty of carrying them out… Processes and Execution The critical role

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Disruption and the supply chain

Consumer demand is colliding with a supply chain that isn’t ready and can’t keep up, writes Jonathan Reay… There are five key consumer trends that will have implications for the supply chain, and that brands should watch over the next 12 months. They are: 1. Give customers

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Expense Management Software Benefits SMBs

Aberdeen Group’s T&E Expense Management Automation Report reveals a number of very interesting findings about the benefits of expense management automation for organisations. An interesting overarching insight is that expense management automation alone- excluding timesheet or project management automation- yields very high cost and risk savings for organisations of

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SME Systems: Knowledge Transfer Between Generations

Of the 2 million small businesses in Australia (and millions more in the US, UK and other nations) many are facing a critical challenge: How can they best transition knowledge from Baby Boomer staff and owners to Gen X and Y employees? ‘Has anybody else seen that

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Project success comes from the top

Approximately half of all significant ICT projects fail in terms of delivering what the business expected. Marg Roberts considers what needs to be done to improve the success rate… When businesses invest in ICT they are expecting to be able to do business better – that is to say

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Four Software Applications for your Professional Service Firm

In a recent Webinar, Software Shortlist explored key factors that make Professional Service Firms unique. What distinguishes service firms from any other business? What is unique about professional services? And what software is really critical for an owner of a service firm? Out of this analysis came a concise

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Using Time Accounting to Create a Culture of Accountability

If you own a company or manage a team of employees, you understand the challenges of motivating staff and establishing a culture of accountability and an understanding of objectives and goals. The best managers and leaders know that you cannot intimidate an employee into good performance, nor

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CIOs to spend $US2.5 million per minute on IoT

The Internet of Things is eating IT budgets, with Gartner forecasting that next year CIOs will spend $US2.5 million a minute on IoT deployments… The steep trajectory of demand means that in five years one million new internet commented devices will be deployed every hour. Welcome to

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CIOs seek balance between innovation and thrift

Australian CIOs are engaged in a balancing act – attempting to deliver the digital agenda that boards and investors crave, while keeping tight rein on costs… According to industry analyst Gartner Australia will this year spend $83.5 billion on IT. But carving up that investment is increasingly

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You’ve Chosen Business Software, Now What? The Importance of End User Training

So you’ve made the decision, selected your software, implementation is underway and you are shortly due to go live. So much to organise and yet often the crucial process of incorporating an end-user strategy is forgotten – arguably the most important. Unless your staff are trained on

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