Articles

Middleware – Bridging Disparate Systems

As businesses evolve, they tend to adopt more than one software system to manage their varied transaction flows and processes. The breadth of their requirements increases, resulting in disparate system usage across the board. Examples include: Financial Reporting Debtors and Creditors Inventory Manufacturing Systems Job Costing Time

How technology managers are tackling transformation

With the industry abuzz with transformation, the role of the IT department itself is coming under increased scrutiny… More than ever before, the opportunities and risks which are presented by effective use of technology are falling to IT leaders to decipher – and much rests on their

The rise of the customer journey map

Gartner analyst Olive Huang explores how businesses can use customer journey mapping to better understand the customer and enrich their experience… Gartner’s 2015 CEO survey identified customer experience management as the top priority for technology investments over the next five years. Customer journey mapping is a common

Why a $50k System is Overkill for Your Small Business

If you’ve ever bought a computer, you’ve felt it. Felt the pain that comes from seeing your shiny new system drop in price by 10% soon after you bought it… or 25% or 50%. With technology moving as quickly as it does, this price-drop pain is almost inevitable. But

The Difference Between Time and Attendance and Time Billing Software

There are many time accounting packages on the market. Your business can leverage these software packages with vertical industry offerings to provide function and features unique to your business and market. Before you get serious about the search for software, there is one aspect of these systems

Project success comes from the top

Approximately half of all significant ICT projects fail in terms of delivering what the business expected. Marg Roberts considers what needs to be done to improve the success rate… When businesses invest in ICT they are expecting to be able to do business better – that is to say

Salesforce hits billion dollar quarter: analysts look for profit

Tens of thousands of Salesforce faithful partied in San Francisco this week serenaded by GreenDay and seduced by Sean Penn – but investors weren’t buying… Since 2003 CRM software company Salesforce has gathered users and partners at its annual Dreamforce conference to educate, inform and entertain them

CIOs to spend $US2.5 million per minute on IoT

The Internet of Things is eating IT budgets, with Gartner forecasting that next year CIOs will spend $US2.5 million a minute on IoT deployments… The steep trajectory of demand means that in five years one million new internet commented devices will be deployed every hour. Welcome to

Automation, Workflow and Alerts for SMEs

One way to significantly reduce costs for SME businesses is to automate internal processes. This includes automated workflow, alerts and the like. Examples of these include: * Automating tedious processes, such as weekly, monthly, quarterly and yearly recurring sales and purchase invoices and general ledger accounting entries.

A Better Way to Access Business Software

For many years now, there has been a general trend in business to focusing on what you do best – that is, your core competencies – and engaging third parties to provide other equipment, people, expertise, and services. Typically specialist providers can do those other things better,