Articles

Ever wondered which ERP vendor is best?

Panorama Consulting Solutions ranks ERP vendors for 2017 and comes up with a winner… That winner is Epicor – but at iStart, we have a nagging suspicion that the very notion of ‘the best ERP vendor’ is something of a ‘how long is a piece of string’

The rise of the customer journey map

Gartner analyst Olive Huang explores how businesses can use customer journey mapping to better understand the customer and enrich their experience… Gartner’s 2015 CEO survey identified customer experience management as the top priority for technology investments over the next five years. Customer journey mapping is a common

Who’s Your Master? Online Spreadsheets Solve a Common Problem

Have you ever emailed spreadsheets back and forth between people? Typically you’ve got some important, regularly updated information that needs input from others, while still keeping track of who has the latest version? You’re certainly not alone … and it can be a real headache! This problem

Five ways the cloud increases innovation and productivity

As one of the major step-changing technologies of this decade, expert Craig Deveson discusses how cloud computing has transformed innovation and productivity in the enterprise IT landscape… Cloud computing is a combination of layers of new technology combined with business model innovation. The revolution in the core technology behind

You’ve Chosen Business Software, Now What? The Importance of End User Training

So you’ve made the decision, selected your software, implementation is underway and you are shortly due to go live. So much to organise and yet often the crucial process of incorporating an end-user strategy is forgotten – arguably the most important. Unless your staff are trained on

Budgeting for the cloud

Cloud computing is creating an expectation of offering a lot of functionality for next to nothing, but there are broader costs to deployment… There’s a lot of buzz around the cloud and its potential to transform IT in business. However, as with most things in life, there

Salesforce hits billion dollar quarter: analysts look for profit

Tens of thousands of Salesforce faithful partied in San Francisco this week serenaded by GreenDay and seduced by Sean Penn – but investors weren’t buying… Since 2003 CRM software company Salesforce has gathered users and partners at its annual Dreamforce conference to educate, inform and entertain them

Mindmaps Saved My Head from Exploding

I am an idea person, I have them all the time, and I also have a lot of “lists”. After finally re-writing my list for the 1000th time, I thought, there must be a better way. There must be a way to organize my thoughts (like I

Expense Management Software Benefits SMBs

Aberdeen Group’s T&E Expense Management Automation Report reveals a number of very interesting findings about the benefits of expense management automation for organisations. An interesting overarching insight is that expense management automation alone- excluding timesheet or project management automation- yields very high cost and risk savings for organisations of

Four Software Applications for your Professional Service Firm

In a recent Webinar, Software Shortlist explored key factors that make Professional Service Firms unique. What distinguishes service firms from any other business? What is unique about professional services? And what software is really critical for an owner of a service firm? Out of this analysis came a concise