> Review Summary: Sage CRM

"A formidable player offering powerful CRMs for small to mid-size business. Offers integrated ERP tools, high quality marketing programs, and top user ergonomics"

> What the vendor says:

"Drive your business forward with SageCRM. It connects sales, marketing and customer service to give you a 360 degree view of customers across your front and back office.

Sage CRM is available on-demand or on-premise, and is easy to use and quick to deploy. "

> What Software Shortlist says about Sage CRM:

Sage is a formidable player in the mid-enterprise and small business space, with several offerings under various brand names. Sage CRM On-Demand includes all the standard CRM tools, and offers integrated ERP, high quality marketing programs and good quality user ergonomics.

Key strengths of Sage CRM include:

• Grow with your business
• Well supported
• Flexible to customise

The dashboards, graphics and built in report programs are comprehensive with an array of real time sales opportunity, customer service and marketing campaign analytics. Reporting analytics are good with a unique feature to include/exclude any pipeline item in the forecast.

Program administration, set up and maintenance is clear and well defined. The role and group hierarchy is extensive and pre-configured to meet most any user application. Sales and business processes can be created and automated to a high degree. This will require the assistance of

The Sage software group offers a cornucopia of CRM programs, with On Demand being just one of their CRM offerings in the business management software field. This fact alone can make selecting a suitable CRM and any integrated system a somewhat confusing process, though.

> Next steps:

To see if Sage CRM is the right choice for the specific needs of your business, contact Software Shortlist about our free CRM matching service!