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| HQ: United States, Fremont |
| Year Founded: 2001 |
| # Offices: 1 |
| # Countries: 0 |
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| Support |
| SubscriberMail prides itself in its dedication to best in class customer service |
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- 24/7/365 dedicated support
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- Personal service from an actual person on the phone
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- Free 1-on-1 training anytime
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- A dedicated in-house representative assigned to your account
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| Overview |
SubscriberMail is a leading provider of email marketing tools and services, enabling organizations to manage email marketing efforts through an easy-to-use, cost-effective Web-based application. Hundreds of organizations rely on SubscriberMail’s technology, strategic guidance and dedicated customer service to achieve their email marketing goals. SubscriberMail provides email marketing services to world-class clients including The Chicago Bulls, Brunswick, Bunn and Cargill.
SubscriberMail's mission has always been to provide the most personal, reliable and dedicated customer service in the industry. SubscriberMail also offers a variety of services including creative reviews and email template design, strategic consulting, and full-service program management. |
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| Products |
The following are supported products set up on the Software Shortlist web site:
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| SubscriberMail also provides solutions that may not be listed on the Software Shortlist website. |
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| Support |
The following vendor support is also available:
- FAQ or online help
- Manual/Documentation
- Email/online form
- Phone support
- Automatic or online updates
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| “Thanks to attentive account personnel who question the status quo and suggest new ways to leverage SubscriberMail features, we have seen a drastic reduction in spam complaints, improved customer engagements in our e-mail campaigns and gained economies of scale by centralizing our organization’s e-mail marketing services with a single vendor.” 26 November 2010 |
| Jeff Mucci, Thermo Fisher Scientific |
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| “I would like to give a BIG KUDOS to your support center! I am very pleased with the overall product of SubscriberMail and how we can make it unique to us. Thank you so much for offering a wonderful and powerful marketing tool!” 26 November 2010 |
| Shelley W. McCarty, Sterling Rock Falls YMCA |
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| See Vendor Website |
| These are sample customers from the vendor's customer base. |
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