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| HQ: United States, Santa Clara |
| Year Founded: 2004 |
| # Offices: 5 |
| # Countries: 100 |
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| Support |
| Comprehensive support services for your business |
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- Professional services & training
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- Sugar University training
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| Overview |
Founded as an open source project in 2004, SugarCRM applications have been downloaded over five million times and currently serve over 500,000 users in 75 languages. Over 4,000 customers have chosen SugarCRM's On-Site and Cloud Computing services over lock-in based, proprietary alternatives.
It started as open source project on Sourceforge. The company maintains a fully open source version, with key offerings being professional editions of the software and the provision of support services.
EXECUTIVE TEAM
Larry Augustin, Chief Executive Officer
Yun-Ping Hsu, Vice President of Engineering
Steve Lance, Vice President of Finance and Administration
Lila Tretikov, Chief Information Officer
Andy Dreisch, Vice President of Services
Clint Oram, Vice President of Products, Co-Founder
Chris Harrick, Vice President of Marketing |
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| Products |
The following are supported products set up on the Software Shortlist web site:
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| SugarCRM also provides solutions that may not be listed on the Software Shortlist website. |
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| Support |
SugarCRM provides the services, support and training to ensure your company:
* Gets up and running quickly
* Adapts Sugar to your business processes
* Trains users on the ins and outs of SugarCRM
* Supports your company with best-in-class service
SUPPORT
* Getting Started with Sugar
Quick step-by-step guides to help set up your Sugar application.
* Support FAQs
Answers for the most common questions for new customers using the commercial Sugar software.
* Sugar University
Visit our training locator and register for a session.
Browse the Online Library and learn at your own pace.
Watch previously recorded learning sessions.
* Documentation
Sugar Enterprise
Sugar Professional
Sugar Express
Sugar Community Edition
* Knowledge Base
Find answers to your product questions in the SugarCRM Knowledge Base. NEW!
* Sugar Wiki
Review frequently asked questions, find out common troubleshooting steps, learn how to extend Sugar.
* Forums
Discuss Sugar and interact with other Sugar Community members around a variety of topics.
* Bug Tracker
Research reported issues, file bug reports, request new features.
* Developers
Information and tutorials aimed at Sugar developers.
* Download Sugar Community Edition
Download the Sugar Community Edition software packages including the latest patches, documentation, hot fixes and more.
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| Brochures & Whitepapers |
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| Videos |
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| See Vendor Website |
| These are sample customers from the vendor's customer base. |
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