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| Overview |
For the past 7 years, Smart Selling has been a leader in the delivery of on-demand CRM solutions. During that time the company has emerged as a leader in the development of Sales 2.0 as the norm of business to business sales organisations in Asia Pacific.
In the second half of 2008, Smart Selling undertook a major expansion of the products and services that we support and offer our customers. As a result of this expansion and in line with the company's plans going forward, the business has been rebranded as Smart Selling.
Smart Selling represents our purpose and mission as we move away from simply supplying CRM solutions.
The key to Sales 2.0 is your salespeople being able to interact with a prospect in a moment when the prospect is open to interaction. Sales 2.0 is a completely different game – which is why our focus has changed from delivering CRM solutions to delivering innovation for sales organisations. By focusing on innovation we're not only supporting this brave new world, but we're building a world class ecosystem of Software-as-a-Service (SaaS) partners and products.
As a business our company has changed from simply supplying technology and supporting customers - we're now establishing ourselves as the innovation leaders for organisations that operate in the B2B sales world.
FACTS ABOUT SMART SELLING
* Founded in 2002, Smart Selling is a private company that is debt-free and profitable.
* Smart Selling has operated in the CRM and SaaS space now for over 7 years.
* We support customers across Asia Pacific – from Japan, through SE Asia, Australia and New Zealand, and into the Asian subcontinent.
Organisations such as Service Central, The Executive Connection, Sims Steel, ANCA Manufacturing, First Data International, and BankWest Australia Merchant Services use Smart Selling and our products and services to improve the efficiency, effectiveness, and profitability of their global sales organisations. |
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| Services |
SOLUTION CONSULTING & SUPPORT
Smart Selling has assembled a portfolio of world leading products for social media, customer relationship management (CRM), marketing, sales, and systems integration.
Smart Selling’s product portfolio includes:
* Social Media - Smart Selling is working with a number of world leading social media vendors. Our portfolio includes products for marketing, support, social learning and social media monitoring.
* Customer Relationship Management – Whether you refer to it as customer relationship management, customer experience management, CRM 2.0, or social CRM, we’ve the products to suit your specific requirements.
* Integration – Integration as a Service brings together your legacy systems ensuring you have the ability to use expert systems that are tightly integrated into your core business platforms.
* Workflow and Business Process Automation – Smart Selling works with a number of best in class workflow and document automation technology companies so as to enable to more automated management of business forms and processes.
Our role is that of strategic problem solver. By working with a collection of world leading products, we can solve real world business problems.
We can work with your existing business platforms or help introduce new platforms that will deliver the foundation necessary to connect with your community.
STRATEGIC CONSULTING
Drawing on our research and hands-on experience with high-performance businesses, Smart Selling delivers insights and puts them into action.
Web 2.0 and social media is changing the way we do business – from recruitment and retention, to learning, to engagement. These are challenges you must face. Learn how Smart Selling Consulting can help you come out on top.
A new world of sales and marketing is emerging and Smart Selling is able to assist you in unlocking the innovation potential within this landscape. |
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| Products Supported |
The following are supported products set up on the SoftwareShortlist web site:
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| Team |
The Smart Selling team are Australian based, in Brisbane QLD, but have delivered projects and consultancy engagements for customers across Asia Pacific.
Mark Parker is the founder of Smart Selling, and the specialist business unit – Smart Social Media.
As an entrepreneur he specialises in strategic problem solving through the application of innovation, technology, and broad business acumen. As a sales leader he specialises in sales process transformation and sales data analytics.
As a regular visitor to the US, Mark is an early adopter of social networks and more specifically social media. Whilst many see social media as a B2C tool, Mark is working to define social media as a strategic tool for B2B organisations – using these tools and new ideas to build valuable communities and relationships. |
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Tom Schults
Belconnen Cr
Brendale QLD 4500 |
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| Remote support to all global regions. |
| Customer service centre located in: Australia, Brisbane. |
| Offices in the following countries: |
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Australia ,
China ,
Japan ,
New Zealand ,
Thailand |
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