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Articles under ‘Industry News’ Category

Digital competency concerns plaguing business

But is it just a sign we’re winning in the DX game?… Digital transformation may have gone from novelty to norm, but we’re still struggling with digital competency and it’s holding business back according to new research from the Economist Intelligence Unit. The Riverbed-commissioned study, based on

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SAP restructures, aims for the clouds

4,400 employees may be affected… SAP has announced plans to triple its cloud earnings by 2023. The company also announced a restructure that is set to kick off in the first half of 2019. SAP’s CEO, Bill McDermott, says it will “further simplify structures and processes”, while

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Deloitte says CIOs need to adapt or perish

In the age of change, just what does the role of the CIO entail?.. Deloitte has released its latest (and third and final) CIO survey and it shows, says Deloitte, a huge gap between what CIOs think they are and what they need to be. This year’s

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Forget the chatbots, ‘virtual assistants’ are taking over now

The psychological and technological come together in the race for CX AI supremacy… With voice-enabled AI applications like Siri and Amazon’s Alexa, Cortana, and Google Assistant, it’s a bold new world for enterprise, marketers and increasingly consumers. While the no-touch, voice-enabled office is still some ways off,

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