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According to Gartner research, software as a service (SaaS) revenue is forecast to grow consistently through to 2013 with worldwide SaaS revenue reaching over $14 billion for the enterprise applications market. This is a growth rate of close to 18% year-on-year, from a 2008 revenue of less than half that figure.
Online Customer Relationship Management (CRM) growth has been forging ahead at for many years with almost 24% of the total CRM market segment falling in the SaaS camp in 2009, according to Gartner. And Enterprise Resource Planning (ERP), traditionally ‘back-end’ software for organisations, was the third largest SaaS revenue generator in 2009! Who would have predicted that 10 years ago?
The question that we keep hearing is “are people comfortable managing their company books online”? Will small businesses turn to the web to run their accounts? There still seems to be a lot of concern around this very topic – even in mid-2010.
Our obvious response to this is that people are already doing just that. In fact, people are now turning to online accounting options in droves! Vendors like Xero, FreshBooks, Kashflow, Clearbooks and Saasu have been reporting significant levels of growth in the past few years. A couple of these vendors now proudly supporting in excess of 50,000 customers! I dare say, the jury is already out on that one…
Software Shortlist recently launched our
Independent Accounting Software Review Pack, which showcases 10 leading small business accounting software products. This covers all of the major accounting software solutions, including the up-and-coming online offerings. Our expert has taken an independent view of these offerings, defining feature mappings, giving star ratings by dimension, and writing detailed reviews for each product. We have this Review Pack available as a
FREE download on our website, but only for a limited time.
A quick glance of this document will give you a good appreciation of how this landscape is changing. Whatever your feeling is on this topic, rest assured that that accounting software industry for SMBs is going to look totally different in 5 years from now!
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Thanks to everyone who took the time to complete our March 2010 survey on email marketing software. We realize it was a big survey, so we’ll be taking on board the feedback from many of you and streamlining our future efforts.
After reviewing the completed entries, our judges have awarded the prizes to J.Sutton and P.Rountree. Congratulations to you both! You should already have received an email from us with your complimentary copies of the Email Marketing Review Packs (valued at US$149).
For those of you who missed out on winning this time, keep an eye out for our future survey contests or simply go buy yourself a copy of the review pack. You won’t regret it!
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When we ask people how they choose software, one of the most important factors is always “feedback from other people”. It’s a fact of human nature that we look to others and their experiences to help us make up our own mind. Yep, the good ol’ customer review is critical … and it can range from the glowing testimonial all the way down to the disgruntled flaming, and somewhere in the middle, a mostly objective reference check.
We’ve just had our expert reviewers look at 19 leading web-based email marketing systems, and give us their judgement on each. But we’d like to extend this by finding out what YOU think about your email marketing software. Once we get enough responses, we’ll build this customer feedback into our email marketing review pack as additional information to help people make the right buying decision.
So, we’re running a short survey on email marketing software to collect your feedback. And to make it worth your while, there are two free review packs (valued at US$149 each) up for grabs. Simply complete the survey by the end of March and you’re in the running. Plus you’ll have the nice glowing feeling that comes from helping another business make the right choice (or avoid the wrong one!)
Take the survey now…