Software Shortlist » Posts for tag 'CRM'

Systems to enable high growth businesses

Some interesting insights we came across recently from Dr Tom McKaskill, an expert on high growth businesses.

“Research into high growth businesses has shown that they typically spend more on selling than marketing, focus on creating excellent customer experiences and generate a significant part of their new sales through referrals. (…) The lesson here is obvious – to what extent are you working your current customer base and what is the untapped potential under your nose?”

He also points out the important role of relevant technologies – e.g. customer relationship management (CRM) software, sales force automation, lead tracking systems, etc – in enabling you to grow revenues and achieve long term success:

“A focused approach to revenue generation which examines systems and processes in marketing and sales will almost certainly uncover areas where improvements can be made. Many smaller businesses simply do not take advantage of the productivity tools now available for sales force management, customer relations management, or lead tracking, yet significant increases in sales force productivity can be gained with the application of technology.”

If you’re looking to maximise the growth prospects of your business, check out the many available solutions in our CRM directory. You’ll quickly get a sense of what’s available on the market – there’s no shortage of choice, that’s for sure! When you’re ready to narrow down your options to a relevant shortlist, why not submit your CRM requirements via our Get A Shortlist service? We’ll call you to discuss your needs and then match you up with 3 relevant providers. It’s a convenient and free service.

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Webinar: Software for services firms

Upcoming webinar

Just a quick reminder about our upcoming webinar on Wednesday 18th August 2010 at 2pm AEST. We’ll be looking at a sample of online software for professional services firms.

Software Shortlist is proud to be an official event host at the 2010 Energise Enterprise festival This is an official event as part of Energise Enterprise, the Victorian small business festival.

Register now

Places are limited, so if you’d like to take part, please register below:

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Why small businesses need help choosing software

Having just spent the past week here in Silicon Valley, we’ve had plenty of practice describing what Software Shortlist is, the customer need it serves, and how we deliver value.  One thing that comes across loud and clear is that people understand the pain that small businesses face in choosing business software.

As a result, their questions were typically things like ‘will people pay enough to fund your service?’,  ’how do you create the content cost effectively?’, and ‘how will you reach your customers?’

After all that, it was interesting yesterday to see a question posted on a LinkedIn discussion group that really captures the essence of the customer need we solve:

Wanted: online CRM program
Our business uses both a desktop CRM program and an online email marketing software program. Time to get “one-does-all” online program I think so we can create and follow the opportunities pipeline better.

Have been trawling the Internet but one after the other promises a lot, but don’t really feel like having to do xxx free trials to find the one that would suit us best.

Is anyone using an online CRM program they can recommend to a small business?

In our view, this quote really captures the essence of why customers need a service like Software Shortlist. Now we just need to expand the range of software we cover so we can help more people like this…

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