What was the issue?

A PHP file was maliciously uploaded to our server that inserted an iframe tag into our home page and other pages. This iframe code opened up a website that is a known distributor of malware in a tiny window. In most cases, users attempting to visit Software Shortlist during this period would have received a warning from their web browser and prevented from accessing the site.

Software Shortlist itself was not hosting malware.

How did we resolve it?

We worked with our hosting provider to systematically scan all files on the server, remove the offending PHP files, and implement tighter security measures. The vulnerability that allowed this to occur has now been resolved. Furthermore, we have identified the hacker responsible and are reporting them to the appropriate authorities.

What’s the status now?

The Software Shortlist website is safe to access.  We have completed a systematic scan, removed any offending files, and upgraded security — and verified this with our hosting provider and Google. Search engines have now removed the warning page.

We apologize for any inconvenience. If you have any remaining concerns, please contact us to discuss.

We’ve just had our expert reviewers look at 19 leading web-based email marketing systems, and give us their judgement on each. But we’d like to extend this by finding out what YOU think about your email marketing software. Once we get enough responses, we’ll build this customer feedback into our email marketing review pack as additional information to help people make the right buying decision.

So, we’re running a short survey on email marketing software to collect your feedback. And to make it worth your while, there are two free review packs (valued at US$149 each) up for grabs. Simply complete the survey by the end of March and you’re in the running. Plus you’ll have the nice glowing feeling that comes from helping another business make the right choice (or avoid the wrong one!)

Take the survey now…

The reason for this was a series of hardware failures at our hosting company and unfortunately this translated into considerable downtime over the past few days. This has been frustrating for all involved. Nonetheless, we have been assured that the situation is now fixed and the site should be back to normal.

However, if you do encounter any further issues in using the Software Shortlist service, please let us know.

This change is simply to bring our company name into line with our primary brand and registered trademark. Farewell Trigora, hello Software Shortlist.